Order processing times may vary depending on the model and colors.Īrriving time is between 3 - 7 days worldwide by ground or air cargo, but may vary depending on your location. Product requires assembly that usually takes between 20 and 50 minutes (it may vary depending on the model). The product is sent disassembled and the instruction can be accessed digitally with the QR code in the box. Please, see our FAQ page before your order is placed. Please read our Exchange & Returns policy at the end of the listing before purchase! Please contact us! Our response time is 24 hours. We support you about product selections under the guidance of our customer service. WLO®️ Wood products are under warranty for lifetime support and spare parts (variable fees may apply). WLO®️ Wood quality and customer satisfaction has been approved by more than 5000 5-star customer reviews. WLO®️ Wood cat trees / towers are made of certified anti-allergic fabric materials which are easy to wash and clean. WLO®️ Wood indoor cat trees / towers is fit perfectly into home decor thanks to their rich color and model options. WLO®️ Wood products are patent registered worldwide. All parts are interlocked to ensure full stability. WLO®️ Wood products are cat furniture which made of natural smooth wood materials. WLO®️ Wood cat trees / towers offer your pets a comfortable bedding space of high comfort standards with a fleece cushion made of non-chemical white silicone balls. Replacement / Upgrades: Replacement parts available Jotun® Water Based Stain Wood Wax Options: Walnut / White / Gray / Black / Natural *Extra filled soft fleeced easy to wash branch cushionsĬolor Option: Natural Wood / Ivory Branch Cushionsĭetailed dimensions are shown in 5th photo *Easy installation (All installation hardware included) *All parts locked each other for full stability *Made by first class triple layered solid spruce & marine plywood *We are responsible until you have your WLO Wood product, complete the assembly and guarantee that everything is done for your satisfaction! *WLO Wood will decide to ship your order from the nearest warehouse to your address. *WLO Wood Customer Support Team may contact you about estimated delays or the personalization process about your order. * WLO Wood is usually ready to ship all orders in 2 business days.
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